Recognize E-mail Fraud
"Phishing" or "spoofing" happens when criminals send
e-mail messages that appear to represent a legitimate
business (such as a bank or retailer), with the intent of
tricking the recipient into providing personal, confidential
information (account numbers, personal IDs, passwords,
card numbers and PINs) so it can be used for financial
fraud or identity theft.
We will never ask for this information via e-mail. Fraudulent e-mails are hard
to detect because they use an address, style, wording, logos and graphics that make
them look legitimate. Often, these e-mails will include links to fake Web sites or
launch pop up windows that are used to collect personal information.
Protect Yourself
Do not respond right away to demanding or unusually urgent e-mails. Criminals want
you to react immediately by replying with personal information without thinking. If
you receive an e-mail requesting sensitive information, check its authenticity by
contacting the company that appears to be the originator. Even if the e-mail links to a
Web site that looks legitimate, contact the company that appears to have sent the
e-mail.
Learn More
Security Center
To learn more about phishing, read the Federal Trade Commission report, “How Not
to Get Hooked by a Phishing Scam.”
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Online Banking Center